1. Portal

Dispatch and monitoring centers use MRF Safety Pro via web-based User Interfaces (UI) leveraging the latest cloud-based technologies. This approach ensures a powerful yet lightweight software experience.

Monitoring Portal Features:

• Dashboard: Displays icons for each user, filtered by status.
• Message Panel: Includes an optional auto-assist feature.
• Multi-Organization Filtering: Enables dashboard filtering by multiple organizations and groups.
• User Icon Functions: Locate users, dispatch, send messages, update statuses, and access user profile information, including contact details, safety policies, emergency contacts, and notes.
• Configurable for Each Dispatch Center: Supports custom reporting, searching, event center management, and settings.

Schedule a demo to see how over 6,000 users are monitored on a single unified platform.

Map Features:

• Web-based Mapping: Tracks users and assets with custom layers and mapped data.
• Real-Time GPS Tracking: Monitors vehicles, mobile devices, and satellite devices.
• Live Data Visuals: Displays direction, speed, lights and sirens status, and other custom sensor data.
• Vehicle Panel: Shows vehicle ID, callsign, last update, department, and more.
• Layer Panel: Provides GIS layers with toggle options and sub-groups.
• Customizable Icons: Different icons for each vehicle type.
• Map Tools: Includes identify, measure, redline, zoom, pan, highlight, and more.

With 30 years of mapping technology expertise, MRF offers unparalleled configurability for tracking assets and personnel.

2. In-vehicle Modems & Applications

In a fast-moving world, MRF stays ahead by partnering with InHand, a leader in cutting-edge technology, and reselling Teltonika products. This strategic approach allows MRF to deliver the latest innovations in the Internet of Things (IoT) sector. As vehicles evolve and additional sensor data becomes available, MRF Safety Pro is ready to support your growing needs.

Paired with these modems, MRF Safety Pro App runs locally on Windows devices and includes key features such as:

• Real-Time Location Tracking: Uses current vehicle location data.
• Enhanced Safety Features: Integrates with the Phone App to combine user and vehicle locations.
• Instant Messaging: Facilitates communication between dispatch, monitoring centers, and department members.
• 10-Code & Status Button Panel: Provides quick status updates with acknowledgment.
• Location-Tagged Messaging: Enables faster emergency response.
• Integrated Dispatch Routing: Leverages local road networks, address data, and GPS coordinates for efficient navigation.

3. Mobile Clients

MRF Safety Pro extends to mobile devices, including iOS, Android, and satellite units. Dedicated versions cater to emergency service members, lone workers, and corporate staff.

Mobile App Features:

• Custom Safety Policies: Configurable per user or user group.
• Pre-Defined 10 Codes: Tailored for enforcement users.
• Real-Time Monitoring: Detects low or high heart rates (Optional Smartwatch Module).
• Accident & Fall Detection: Enhances safety with an optional smartwatch module.
• Linked User & Vehicle Locations: Ensures seamless tracking.
• Team & Dispatch Messaging: Enables direct communication.

Below is an example of a lone worker client using MRF Safety Pro on Android or iOS. Emergency services members also benefit from a status button panel for more detailed status updates.

Supported Satellite Devices: Spot, InReach, and Garmin units, each with specific feature sets that could be paired with the Mobile App managed by the monitoring center for the no cellular coverage area usage.