1.Introduction

We are committed to protecting the privacy of all users who access our app. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our service.

2.Information Collection

• 2.1 Personal Information

  We collect personal information that you voluntarily provide to us, which may include:

  • Your name, email address, and contact details.
  • Login credentials, if applicable.
  • Any other information you choose to provide when using our app.

• 2.2 Usage Data

  We automatically collect information on how the service is accessed and used ("Usage Data"). This may include:

  • Internet Protocol (IP) address.
  • Browser type and version.
  • Pages of our service that you visit.
  • The time and date of your visit.

• 2.3 Cookies and Tracking Technologies

  We use cookies and similar tracking technologies to track activity on our service and store certain information.

• 2.4 Client-Owned System Data

  In addition to personal and usage data, MRF Software Solutions may access data from client-owned systems as part of delivering contracted services.

  All such data is treated with the same level of confidentiality and security as user data described in this policy. This includes:

  • Ensuring secure access through encrypted channels.
  • Limiting access to authorized personnel only.
  • Never using client system data for marketing, analytics, or any purpose beyond fulfilling contracted services.
  • Applying the same data retention, protection, and deletion standards outlined in this policy.

3.Use of Data

We use the collected data for various purposes:

• To provide and maintain our service.
• To notify you about changes to our service.
• To allow you to participate in interactive features when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our service.

4.Data Sharing and Disclosure

• 4.1 Third-Party Service Providers

  MRF operates on a strict policy of not sharing any user data with third-party service providers. We believe in maintaining the utmost confidentiality and integrity of your personal information. Therefore:

  • All functions and operations of our service are managed in-house.
  • No personal data is shared with external entities for marketing, analysis, or any other purpose.

• 4.2 Legal Requirements

  However, we may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend our rights or property.
  • Prevent or investigate possible wrongdoing in connection with the service.
  • Protect the personal safety of users of the service or the public.

5.Data Security

We value your trust in providing us your Personal Information and are striving to use commercially acceptable means of protecting it. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6.Your Data Protection Rights

Depending on your location, you may have certain data protection rights. These may include the right to access, update, or delete the information we have on you.

7.Compliance with Canadian Privacy Laws

We are committed to protecting the personal information and privacy of users in accordance with applicable Canadian privacy legislation.

Complying with the following laws, as applicable to the jurisdiction and clients:

• Personal Information Protection and Electronic Documents Act (PIPEDA): Canada's federal privacy legislation governing the collection, use, and disclosure of personal information for commercial activities.
• Alberta
  • Freedom of Information and Protection of Privacy Act (FOIP)
  • Personal Information Protection Act (PIPA)
• Ontario
  • Freedom of Information and Protection of Privacy Act (FIPPA)
  • Municipal Freedom of Information and Protection of Privacy Act (MFIPPA)
• British Columbia
  • Freedom of Information and Protection of Privacy Act (FIPPA)
  • Personal Information Protection Act (PIPA)
• Saskatchewan
  • Local Authority Freedom of Information and Protection of Privacy Act (LAFOIP)
• Manitoba
  • The Freedom of Information and Protection of Privacy Act (FIPPA)

8.Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9.Contact Us

If you have any questions about this Privacy Policy, please contact us.